Orange County Law & Justice
How Did Orange County Reduce court OT by 46%What is the Integrated Law & Justice Association of Orange County?
In 2007 Orange County entered a joint venture agreement with 23 member agencies including the probation department, DA, court, city managers and public defender to form the ILJAOC (Integrated Law & Justice Association of Orange County). In 2009 the ILJAOC implemented InTime for scheduling across member agencies. Following overwhelming positive feedback, InTime developed an end-to-end subpoena management solution for the county.
Police Department
Superior Court
Probation Department
Highway Patrol
EMPLOYEES
MEMBER AGENCIES
SUBPOENAS PROCESSED/YEAR
ORANGE COUNTY’S CHALLENGES
COURT-RELATED SCHEDULING CONFLICTS
STAND ALONE COURT SYSTEM
HIGH OVERTIME COSTS
LACK OF COMMUNICATION WITH WITNESSES
THE SOLUTION
Following positive feedback for InTime’s scheduling system across the county, InTime was contracted to build an end-to-end subpoena management solution. The solution enables the following:
THE RESULTS WITH INTIME
Mike James, Executive Director and Bob Cotes, Project Coordinator for ILJAOC gave a talk at the InTime Annual User Conference on the efficiencies their county have gained since InTime’s implementation.
REDUCTION IN COURT OVERTIME
Overtime reduction was a result of both notifying staff on time of court cancellations, but also due to InTime’s advanced reporting. They used hard data to help drive change at the DA’s office by showing they were sending on average 5 witnesses to court, but only one on average would testify.
%
Reduction in Court Related Overtime
SUBPOENAS INTEGRATED WITH SCHEDULE
Subpoena’s come directly to the InTime schedule and officers get notified immediately. They no longer need to cross-reference with another system.
SUBPOENAS INTEGRATED WITH SCHEDULE
Subpoena’s come directly to the InTime schedule and officers get notified immediately. They no longer need to cross-reference with another system.
IMPROVED COMMUNICATION WITH WITNESSES’
Right from the schedule the court liaison can simply reschedule court dates. It will immediately send a notification to the officer via email, text and/or through the app, ensuring officers don’t show up to court when they don’t have to.
TRANSPARENT WITNESS AVAILABILITY
Courts in OC can see if an officer is available without having to call a court liaison. The court can see what percentage of witnesses are available, so they don’t have to worry about the court seeing each individual person’s schedule.
TRANSPARENT WITNESS AVAILABILITY
Courts in OC can see if an officer is available without having to call a court liaison. The court can see what percentage of witnesses are available, so they don’t have to worry about the court seeing each individual person’s schedule.