“This isn’t me. This isn’t who I normally am. Why do I feel so broken? ” In 2015, Nicole Janey successfully managed an officer down call. Despite the recognition she received for a job well done, she took an absence from her 911 career to handle the mental and emotional aftermath of handling a critical … Continue reading It’s Not Me, It’s the Trauma: A Candid Conversation on the Effects of PTSD on a 911 Professional