InTime University 2019
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Case Studies
Help Desk

Monday, September 30th

Time Event Description Location
14:00 - 16:30 Registration - Indigo Light Wall
17:30 - 19:30 Meet & Greet - Indigo North Terrace

Tuesday, October 1st

Time Event Description Location
08:00 - 09:00 Registration - Indigo Light Wall
08:00 - 09:00 Breakfast - Indigo North Terrace
09:15 - 9:45 Opening General Session - Indigo D
09:45 - 10:45 TakingPoint: Building High Performance Teams - Indigo D
10:45 - 11:00 Coffee Break - Indigo Foyer
10:45 - 12:00 InTime Support Hub Visit the InTime Support team with any questions you may have about the program. Indigo 204
11:00 - 12:00 InTime Essentials: Part 1 Learn how to efficiently configure different components of the program. From Unit & Location setup to building recurrence patterns, this is a great refresher for both new and advanced users on the basics of setup and best practices. Indigo D
11:00 - 12:00 Taking a Team Approach to Scheduling Captain Adam Hawley and Sergeant Robert Haefner from Brea PD will discuss how they made the transition from a one-man scheduling operation to a robust scheduling team and the pros – and challenges that came with it. Lastly, they will be highlighting their dynamic and assertive scheduling policies and how these rules have mitigated the effects of Officer Fatigue. Indigo 202
12:00 - 13:00 Lunch - Indigo North Terrace
13:00 - 15:30 InTime Support Hub - Indigo 204
13:15 - 14:15 Find List Organizers: Configuration 101 An integral part of InTime, Find List Organizers allow agencies to move from paper to digital in managing overtime. If you have ever been curious how ‘Hours, Turn or Count’ based Find List Organizers work, then this is the session for you! If attending this session, we also recommend you catch our Overtime Management class. Indigo D
13:15 - 14:15 The Template Schedule This session highlights the use of the template schedule - from the basics of pattern creation to assigning them to employees, off-setting and expiring, an in-depth review for both new and experienced users. Indigo 202
14:30 - 15:30 InTime in Crisis Mode When the Las Vegas mass shooting occurred on October 1st, 2017 – on-duty police officers in the neighboring community of Henderson found themselves immediately called-upon to take up posts along the Strip as part of a mutual aid agreement. As the manning Lieutenant of Henderson PD, Eric Buck reflects on using the innate functions of InTime to manage overtime and callout during the aftermath of a mass casualty incident. Indigo 202
14:30 - 15:30 Location Driven Scheduling An insightful session on scheduling personnel using Locations. This will include instructions on how to create and manage multiple locations, use Location Coverage, set location specific pay rates, use of Customers as well as how to schedule Special Events and Extra Duty using demand. Indigo D
15:30 - 15:45 Coffee Break - Indigo Foyer
15:30 - 17:00 InTime Support Hub - Indigo 204
15:45 - 16:30 New Product Highlight: Shift Bidding We are excited to highlight the newest addition to the InTime program, the Shift Bidding Module. This feature allows agencies to create shifts that their personnel can bid on. A great session if you are looking to learn more about this new feature and how it could work in your agency. Indigo D
15:45 - 16:30 User Setup & User Roles Geared towards Administrators and System Administrators of the program, this session will review the purpose of the User Setup page as well as the management of User Roles. A great refresher course on the difference between Administrators and System Administrators as well as the handling of employee and scheduler accounts. Indigo 202

Wednesday, October 2nd

Time Event Description Location
08:00 - 09:00 Breakfast - Indigo North Terrace
09:15 - 09:45 The Direction of InTime - Indigo D
09:45 - 10:45 First Responder Resiliency: Using Technology and Time Equipping first responders with proactive and practical wellness solutions while promoting resiliency is paramount for healthy public safety organizations. Our people need real-time access to the best tools and resources to successfully manage the mental and physical consequences of their careers. In today’s demanding world, learn how the use of technology and time can improve emotional wellness and prevent psychological trauma in our workforce. Indigo D
10:45 - 11:00 Coffee Break - Indigo Foyer
10:45 - 12:00 InTime Support Hub - Indigo 204
11:00 - 12:00 InTime Essentials: Part II A great follow-up to ‘InTime Essentials – Part I’, this session will cover the use of Tracking Tags, Notifications, Activity Block best practice as well as navigating the various request windows in the Work Schedule. Indigo D
11:00 - 12:00 Time Bank Configuration & Management "An advanced session on both configuration and management of time banks. Learn how to create a new bank from start to finish, managing banks once assigned to employees as well as other important details you should consider. Indigo 202
12:00 - 13:00 Lunch - Indigo North Terrace
13:00 - 15:00 InTime Support Hub - Indigo 204
13:15 - 14:15 Overtime Management Learn how to post overtime and extra-duty to your employees and filter sign-ups based on your agency rules. Integrate overtime, extra-duty and day-to-day scheduling for better tracking and reporting! Indigo D
13:15 - 14:15 Adopting New Technology in your Agency We are happy to announce Captain Jamie Knox’s return to InTime University for a second time. Captain Knox has vast experience when it comes to implementing new technology in an organization. This session will provide you with the necessary tools when it comes to introducing new technology as well as the pitfalls to avoid. Indigo 202
14:15 - 15:00 The Employee Portal A detailed overview of the InTime Employee Portal, both browser and mobile app. Indigo D
14:15 - 15:00 Improving Officer Wellness & Managing Fatigue Rules Learn how to ensure your officers are always well rested before starting a shift and the role that InTime can play in improving officer wellness. Indigo 202
15:00 - 15:15 Coffee Break - Indigo Foyer
15:00 - 16:30 InTime Support Hub - Indigo 204
15:15 - 16:00 The Court Module Learn how to efficiently schedule court appearances and serve electronic subpoenas using InTime’s Court & Subpoena Module. Indigo D
15:15 - 16:00 Using InTime to Reduce Overtime When overtime gets out of control, having the right tools to analyze, correct and manage the situation is critical to achieve budget compliance and maintain employee health. Dexter Huber and Daffydd Hermann, Inspectors with Metro Vancouver Transit Police will discuss how they made use of InTime to identify issues contributing to the situation excessive and unstainable overtime. In turn, they highlight the short and long term strategies formulated to get the organization back on track. Indigo 202
18:30 Customer Appreciation Dinner - TBD

Thursday, October 3rd

Time Event Description Location
08:15 - 09:15 Breakfast - Aqua Foyer
09:00 - 10:00 InTime Essentials – Part III The final course offering in our essentials bucket will cover an integral part of the InTime program: The Employee Profile. Review the various settings your agency can make use of in this window. This session will also cover how to effectively use attributes in the system! Aqua D
10:15 - 11:00 Web Services & the Timecard Export Explore how custom integrations can help your agency eliminate manual entry, data redundancy and improve organizational efficiency. This session will also cover our Public Safety Export tool. Aqua D
11:00 - 12:00 Hotel Check Out - -
*Times may be subject to change

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