Customer Success
InTime ensures that every customer has all the resources and support that they need to succeed
QUICK RESPONSE TIME
TRAINING FROM PUBLIC SAFETY EXPERTS
ONLINE HELP DESK
ANNUAL USER CONFERENCE
DEDICATED IN-HOUSE SUPPORT
See how our Customer Success team is different than the rest
Your Knowledgeable Teachers
With over 100 implementations under their belts, John and Robert know InTime inside out and want to help you access all of the tools InTime has to offer. They each lead separate training sessions on everything from Data-Driven Decision Making with InTime Reports to Overtime Management.
John Desmond
Retired Captain, Newport Beach PD
John is our Implementation & Support Manager and has over 32 years of Law Enforcement experience, coupled with over 13 years of experience with InTime.
Robert Cote
Retired Sergeant, Cypress PD
Robert is one of our Implementation Specialists and has over 26 years of Law Enforcement experience. He also served as the InTime Coordinator for Orange County’s integrated law & justice agency.
InTime University
Our annual conference where we provide hands-on product training and lessons from industry leaders on Scheduling, Employee Communication, and Leadership