Get ready for InTime U 2026!
InTime U 2026 Event Schedule
This year’s agenda is packed with interactive sessions, real-world success stories, and new ways to level up your scheduling and workforce management.
INTIME U ‘26
Get to know our types of sessions this year.
InTime U 2026 offers three tailored tracks designed to meet the needs of every public safety professional from daily schedulers to strategic decision-makers. Whether you’re new to InTime or looking to optimize your agency’s investment, there’s a track built for you.
Track 1
Administrator
The Administrator Track is designed for users responsible for configuring and maintaining the backbone of their agency’s InTime system.
Through seven hands-on sessions, attendees will learn how to build a scheduling environment that reflects real-world operations — from setting up core structures like locations, units, and activities, to configuring employee profiles, permissions, and leave policies. The track also explores advanced tools like template schedules, demand planning, and automation features that streamline workflows and improve accuracy. Whether you’re launching InTime for the first time or refining your setup, this track will equip you with the knowledge to optimize your system for long-term success.
Note: Due to the interactive, hands-on nature of these sessions, advance sign-up is required. Attendees must bring a laptop and have an “Administrator” Role assigned to the InTime user prior to attending.
Invitations will be sent seperately.
Track 2
Operations
Designed for frontline schedulers managing daily coverage, last-minute changes, and timekeeping.
This track covers the full scheduling lifecycle from shift assignments and templatesThe Operations Track is designed for schedulers, supervisors, and operational leaders looking to improve how their agency manages staffing, scheduling, and workforce operations. Through real-world case studies, practical demonstrations, and peer-led discussions, attendees will learn proven strategies for tackling common operational challenges, optimizing daily workflows, and getting more value from InTime. Whether you’re looking to streamline overtime, improve workforce planning, simplify payroll, or learn how other agencies are using InTime, this track provides practical ideas you can take back and implement immediately. to OT and payroll integration. This track equips you with the tools and confidence to run day-to-day operations smoothly.
Track 3
Command
The Command Track is designed for command staff, executive leaders, and technology decision-makers responsible for shaping the future of their agency’s workforce operations.
Through executive-level case studies, peer discussions, and collaborative roundtables, attendees will explore strategic approaches to technology governance, organizational planning, and modern workforce management. This track provides a unique opportunity to learn from fellow leaders, exchange ideas, and discuss the challenges and opportunities shaping the future of public safety.
SESSION TYPE
Solutions Sessions
Drop in for expert help or explore what’s new in InTime. Our Solutions Sessions are your go-to spot for tailored support and feature showcases.
One-On-One Support
Need help solving a specific issue?
Stop by the Solutions Hub for one-on-one support from our Customer Success team. Open throughout the event, the Solutions Hub offers personalized guidance to help you tackle challenges and get the most out of InTime. Walk-ins are welcome.
Tuesday, Nov 17th | 13:00-16:20
Coronado Ballroom D
Wednesday, Nov 18th | 9:30-12:00
Coronado Ballroom D
Wednesday, Nov 18th | 14:00-15:30
Coronado Ballroom D
Product Showcase
Curious to learn about the InTime product ecosystem?
Visit the Product Showcase for information and live demos on specific InTime features and modules. This is a great opportunity to explore how InTime can be maximized to support your agency.
Tuesday, Nov 17th | 13:00-16:20
Coronado Ballroom D
Wednesday, Nov 18th | 9:30-12:00
Coronado Ballroom D
Wednesday, Nov 18th | 14:00-15:30
Coronado Ballroom D
Track #1
Administrator
The Administrator Track is designed for users responsible for configuring and maintaining the backbone of their agency’s InTime system.
Through seven hands-on sessions, attendees will learn how to build a scheduling environment that reflects real-world operations — from setting up core structures like locations, units, and activities, to configuring employee profiles, permissions, and leave policies. The track also explores advanced tools like template schedules, demand planning, and automation features that streamline workflows and improve accuracy. Whether you’re launching InTime for the first time or refining your setup, this track will equip you with the knowledge to optimize your system for long-term success.
Note: Due to the interactive, hands-on nature of these sessions, advance sign-up is required. Attendees must bring a laptop and have an “Administrator” Role assigned to the InTime user prior to attending.
Invitations will be sent separately after registration closes.
Session 1
Build Your Foundation
Structuring Locations, Units & Activities for Operational Success
Focus: Designing the core structure your scheduling environment is built on
What’s Covered: Locations, units, activities, hour modifiers, and how they interact with scheduling and reporting
Goal: Build a system that mirrors your agency’s structure, streamlines operations, and supports future scaling
SPEAKERS:
Matt Timney & Aaron Russell
Tuesday, Nov 17th | 11:10-12:00
Coronado Ballroom E
Session 2
Define Your Workforce
Setting Up Employees, Attributes & Tracking That Work for You
Focus: Configuring employee records and classifications for maximum visibility and control
What’s Covered: Employee profiles, job attributes, custom fields, customer data, and tracking categories
Goal: Enable accurate scheduling, filtering, and reporting by setting up your people and classifications properly
SPEAKERS:
Matt Timney & Aaron Russell
Tuesday, Nov 17th | 13:10-14:00
Coronado Ballroom E
Session 3
Templates that Work
Designing Reusable Schedules for Real Efficiency
Focus: Creating efficient, repeatable scheduling frameworks
What’s Covered: Template schedules, team-based patterns, shift setup best practices
Goal: Reduce manual scheduling and increase accuracy with templates that reflect your agency’s real-world routines
SPEAKERS:
Matt Timney & Aaron Russell
Tuesday, Nov 17th | 14:10-15:00
Coronado Ballroom E
SESSION 4
The Right Access. The Right Rules.
Time Banks, Permissions & User Management
Focus: Managing user access and time bank logic
What’s Covered: Time bank creation and configuration, role-based permissions, user account setup
Goal: Ensure users have the appropriate access and that time off, OT, and accruals are tracked accurately
SPEAKERS:
Matt Timney & Aaron Russell
Wednesday, Nov 18th | 11:10-12:00
Coronado Ballroom E
SESSION 5
Time Off Without Staffing Gaps
Leave Types & Coverage Level Strategies
Focus: Balancing leave management with minimum staffing requirements
What’s Covered: Leave types, leave rules, unit/location coverage levels, and how they affect approvals
Goal: Support fair and policy-aligned time-off processes without compromising operational coverage
SPEAKERS:
Matt Timney & Aaron Russell
Wednesday, Nov 18th | 13:10-14:00
Coronado Ballroom E
SESSION 6
Smart Tools for Smarter Scheduling
Weekly Demand, Organizers & Calculators
Focus: Using advanced tools to optimize scheduling and reduce administrative burden
What’s Covered: Weekly demand setup, Find List Organizers for workflow shortcuts, and Calculators for custom rule automation
Goal: Empower administrators to proactively plan for staffing needs and enforce complex rules with less manual effort
SPEAKERS:
Matt Timney & Aaron Russell
Wednesday, Nov 18th | 14:10-15:00
Coronado Ballroom E
SESSION 7
Tying It All Together
Building an InTime System that Lasts
Focus: Reviewing how core configurations work together applyin administrator best practices.
What’s Covered: How locations, employees, templates, leave rules, permissions, demand planning, and automation interact; common configuration pitfalls; troubleshooting tips; and recommendations for maintaining a scalable, sustainable InTime environment.
Goal: Leave with a clear understanding of how all components work together and the confidence to maintain, troubleshoot, and continuously improve your agency’s InTime configuration.
SPEAKERS:
Matt Timney & Aaron Russell
Wednesday, Nov 18th | 15:40-16:20
Coronado Ballroom E
Track #2
Operations
The Operations Track is designed for schedulers, supervisors, and operational leaders looking to improve how their agency manages staffing, scheduling, and workforce operations.
Through real-world case studies, practical demonstrations, and peer-led discussions, attendees will learn proven strategies for tackling common operational challenges, optimizing daily workflows, and getting more value from InTime. Whether you’re looking to streamline overtime, improve workforce planning, simplify payroll, or learn how other agencies are using InTime, this track provides practical ideas you can take back and implement immediately.
SESSION 1
Modern Shift Bidding
Lessons from Long Beach Police Department
Focus: Modernizing shift bidding with proven workflows and the latest InTime enhancements.
What’s Covered: Long Beach Police Department’s shift bidding process, lessons learned, best practices, and the newest InTime enhancements designed to simplify administration and improve the employee experience.
Goal: Learn how to streamline shift bidding while creating a fair, transparent, and efficient process for both schedulers and employees.
SPEAKERS:
William Kift (Retired Sergeant – Long Beach Police Department), Alex Kouki & Dan Frohlich
Tuesday, Nov 17th | 11:10-12:00
Coronado Ballroom ABC
SESSION 2
Beyond the Schedule
Using Reports & Dashboards to Drive Decisions
Focus: Turning scheduling data into meaningful operational insights.
What’s Covered: Standard reports, dashboards, reporting best practices, and how agencies use data to monitor staffing levels, overtime, leave, and workforce trends.
Goal: Gain practical strategies for using reporting and dashboards to support informed operational decisions.
SPEAKERS:
Ricky Rhodes & Sara Dyer
Tuesday, Nov 17th | 11:10-12:00
Grand Hall A
SESSION 3
Vacation Bidding
Without the Spreadsheets
Focus: Replacing manual vacation bidding with an automated, transparent process.
What’s Covered: How Stanislaus County manages vacation bidding in InTime, setup considerations, employee experience, and lessons learned.
Goal: Discover how to simplify vacation bidding while reducing administrative effort and increasing fairness.
SPEAKERS:
Cody Maderos & Kim Oakley
Tuesday, Nov 17th | 13:10-14:00
Grand Hall A
SESSION 4
From Time Entry to Payroll
Getting it Right
Focus: Ensuring accurate payroll through effective timekeeping processes.
What’s Covered: Time entry, approvals, exceptions, payroll exports, common challenges, and best practices for maintaining payroll accuracy.
Goal: Improve payroll efficiency while reducing errors and manual corrections.
SPEAKERS:
Jillane Blakeley (Public Safety Business Service Analyst – Modesto PD) & Ryan Tozzie
Tuesday, Nov 17th | 13:10-14:00
Coronado Ballroom ABC
SESSION 5
Taking the Pain Out of Overtime
Focus: Building a smarter approach to overtime management.
What’s Covered: Overtime workflows, equalization, callout processes, policy enforcement, automation tools, and an introduction to the new Split Shift enhancement that provides greater flexibility in managing complex staffing scenarios.
Goal: Learn practical ways to reduce administrative burden while ensuring overtime is distributed fairly and efficiently.
SPEAKERS:
Ryan Tozzie & Sara Dyer
Tuesday, Nov 17th | 14:10-15:00
Coronado Ballroom ABC
SESSION 6
Getting More From The InTime Mobile App
Focus: Maximizing employee and supervisor adoption of the InTime Mobile App.
What’s Covered: Mobile scheduling, availability, leave requests, approvals, notifications, and recently released features.
Goal: Help employees and supervisors get more value from mobile access while reducing day-to-day administrative work.
SPEAKERS:
Daniel Wang & Dan Frohlich
Tuesday, Nov 17th | 14:10-15:00
Grand Hall A
SESSION 7
Managing Critical Incidents with Confidence
Focus: How Mariposa County Sheriff’s Office uses InTime to manage staffing and track costs during critical incidents.
What’s Covered: A real-world look at how Mariposa County Sheriff’s Office sets up emergency events, manages staffing assignments and overtime, tracks labor costs, and uses reporting to support reimbursement and operational review.
Goal: Learn practical strategies for managing emergency staffing while maintaining visibility into labor costs and resource allocation.
SPEAKERS:
Joshua Collins (Scheduling Sergeant – Mariposa County)
Wednesday, Nov 18th | 11:10-12:00
Grand Hall A
SESSION 8
Connecting the Dots: Calgary Police Service's Integration Story
Focus: Connecting operational data across systems.
What’s Covered: Calgary Police Service’s integration strategy, reporting approach, dashboards, lessons learned, and how integrated data supports operational decision-making.
Goal: Explore how agencies can leverage integrations and reporting to improve visibility and support informed workforce decisions.
SPEAKERS:
Gene Lam (Management Systems Analyst – Calgary Police Service) & Poorni Gopalapillai (Finance MSA – Calgary Police Service)
Wednesday, Nov 18th | 13:10-14:00
Grand Hall A
SESSION 9
Beyond Scheduling
Managing Training & Assets
Focus: Managing certifications, equipment, and operational readiness.
What’s Covered: Training Module capabilities, CA POST integration, Asset Module functionality, and the new Asset Importer.
Goal: Learn how to centralize training and asset management while improving compliance and operational readiness.
SPEAKERS:
Ricky Rhodes & Jan Komnenic
Wednesday, Nov 18th | 14:10-15:00
Grand Hall A
SESSION 10
Supporting Employee Wellness Through Smarter Scheduling
Focus: Supporting employee wellbeing through smarter scheduling.
What’s Covered: Fatigue management principles, wellness considerations, scheduling strategies, fatigue monitoring tools, and agency best practices.
Goal: Understand how scheduling decisions can promote employee wellbeing while supporting safe and sustainable operations.
SPEAKERS:
Jan Komnenic, Kim Oakley & Carina Chung
Wednesday, Nov 18th | 15:40-16:30
Coronado Ballroom ABC
SESSION 11
You've Got InTime. Now What?
Driving Lasting Adoption
Focus: Driving user adoption and helping your agency successfully embrace new ways of working.
What’s Covered: Strategies for introducing change, engaging stakeholders, overcoming resistance, supporting end users, measuring adoption, and building sustainable processes that maximize the value of your InTime investment.
Goal: Learn practical techniques to increase user adoption, improve engagement, and ensure your agency continues to realize value from InTime long after implementation.
SPEAKER:
Ryan Tozzie
Thursday, Nov 19th | 9:00-9:50
Coronado Ballroom ABC
SESSION 12
Succession Planning - Future Proofing your Agency
Focus: Building organizational resilience by preparing the next generation of schedulers and system administrators.
What’s Covered: Knowledge transfer strategies, documentation best practices, cross-training, developing internal expertise, reducing single points of failure, and creating a sustainable succession plan.
Goal: Leave with practical ideas to ensure critical scheduling knowledge is retained and your agency remains operational through staff transitions and organizational change.
SPEAKER:
Dan Frohlich
Thursday, Nov 19th | 10:00-10:50
Coronado Ballroom ABC
Track #3
Command
The Command Track is designed for command staff, executive leaders, and technology decision-makers responsible for shaping the future of their agency’s workforce operations.
Through executive-level case studies, peer discussions, and collaborative roundtables, attendees will explore strategic approaches to technology governance, organizational planning, and modern workforce management. This track provides a unique opportunity to learn from fellow leaders, exchange ideas, and discuss the challenges and opportunities shaping the future of public safety.
SESSION 1
The Executive Role in Digital Modernization
Focus: Digital transformation in public safety is more than implementing new technology—it requires executive leadership to align people, processes, technology, and organizational priorities. This session explores the critical role executives play in setting the vision, creating alignment, and removing the barriers that often prevent transformation from delivering meaningful results.
What’s Covered: Participants will explore the executive’s role in driving successful digital transformation within police, sheriff, corrections, dispatch, and other public safety organizations. The discussion will cover establishing a clear transformation vision, building organizational buy-in, navigating change and resistance, prioritizing technology investments, breaking down operational silos, and ensuring new technology translates into measurable improvements for employees and the communities they serve.
Goal: Attendees will leave with a practical understanding of how executive leadership can move digital transformation beyond a technology project and turn it into an agency-wide strategy—one that modernizes operations, improves workforce effectiveness, and positions the organization for long-term success.
SPEAKERS:
Bob Cote & Oscar Garcia (Assistant Police Chief – Huntington Beach Police Department)
Wednesday, Nov 18th | 11:10-12:00
Coronado Ballroom ABC
SESSION 2
Building a Connected Justice System
Lessons From Orange County
Focus: Understanding how agencies can successfully collaborate across organizations to evaluate, govern, and implement shared technology initiatives.
What’s Covered: Hear how Orange County’s Integrated Law & Justice Agency is structured, how technology decisions are made across partner agencies, and the governance, procurement, and collaboration processes that support long-term success. The session will also highlight how Orange County uses InTime to manage its countywide subpoena process, improving coordination and visibility across participating agencies.
Goal: Gain practical insights into cross-agency governance, technology decision-making, and organizational collaboration that can be applied within your own agency.
SPEAKERS:
Bob Cote & Mike James (Executive Director – ILJAOC)
Wednesday, Nov 18th | 13:10-14:00
Coronado Ballroom ABC
Session 3
Safety and Security on the Transit System During the World Cup
Focus: Managing the complex staffing and operational demands of a major international event.
What’s Covered: Hear how Metro Vancouver Transit Police used InTime to schedule personnel, track hours and costs, and manage invoicing across more than 40 days of operations surrounding the 2026 FIFA World Cup.
Goal: Learn practical strategies for coordinating large-scale event staffing, maintaining visibility into hours and costs, and simplifying the administrative work required from scheduling through invoicing.
SPEAKER:
Julien Ponsioen (Staff Sergeant – Metro Vancouver Police Department)
Wednesday, Nov 18th | 14:10-15:00
Coronado Ballroom ABC
Session 4
Executive Round Table
Driving Lasting Adpotion
Focus: Facilitating candid peer discussions around the strategic challenges facing today’s public safety leaders.
What’s Covered: An interactive executive discussion focused on workforce strategy, technology priorities, organizational change, leadership challenges, and emerging trends in public safety. Topics will be driven by participant interests, encouraging open dialogue and the sharing of experiences among peers.
Goal: Provide executive leaders with a trusted forum to exchange ideas, learn from one another’s experiences, and build valuable connections with peers facing similar organizational challenges.
SPEAKERS:
Jeff Lacey & Bob Cote
Wednesday, Nov 18th | 15:40-16:20
Grand Hall A
Nov 16th
Monday
Nov 17th
Tuesday
Nov 18th
Wednesday
Nov 19th
