InTime DOES NOT RESET/CHANGE PASSWORDS for security reasons. Please speak to your supervisor to reset your password.

Please provide a detailed description of the issue you are having, including the following information:

• Platform:
• • Ex. InTime Desktop, InTime Web, InTime Mobile

• Date:

• • Ex. Date of assignment, date in the Work Schedule, date of submission, expiry date

• Name of Employee:

• • Ex. Name of employee who can’t login or can’t submit a request

• Error Message (if applicable):

• • Ex. If you see an “Unexpected Error” message, please go to Details, Copy to Clipboard and copy/paste the full error message details
• Screenshot/Image (Attach Screenshot below):
• • Ex. If you can take a screenshot/screengrab of what you are experiencing, this will expedite the Support Team’s ability to answer your question.

• Not Receiving Password Reset Email:

• • Ex. If you are not receiving a password reset email, please check with your supervisor to ensure this information is entered in User Setup – Notification Information