A company built for the public safety industry.

InTime believes the best run public safety agencies support better communities. That’s why we listen to our customers when designing and building all of our scheduling solutions.

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Public Safety Pedigree

Public Safety Pedigree

With over 20 years of industry experience, we know public safety. That’s why we hire implementation and training staff with over 25 years of public safety experience to ensure our customers get the guidance they need to tailor InTime to their unique needs.

Contact InTime Support

World-Class Support

Access our Knowledge Hub for on-demand public safety resources or contact customer support directly. InTime has a 97% customer retention rate from our direct and personalized customer support.

InTIme University Annual Conference

Annual User Conference

We care about building the public safety community. InTime University is our annual user conference that helps connect, train and develop our customer community of like minded public safety professionals. Ask about InTime U, a one-of-a kind, immersive training and leadership development experience for public safety agencies.

Continuously innovating.

With the world of public safety always changing, it’s important to keep up. InTime prioritizes constant innovation by releasing an upgrade every four months. With value placed on customer feedback, InTime produces reliable product innovation. We always ensure our customers are in the loop for every software upgrade with detailed release notes and training materials uploaded to our online knowledge hub.

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Deeply committed to the needs of public safety.

Specializing in the public safety industry allows us to understand your agency’s needs better than anyone else. We draw our expertise from helping over 500+ public safety agencies in managing their daily scheduling and operations for over 20 years. With a dedicated team  focused on improving public safety agency operations, we know our software solution can speak for itself.

Our Leadership Team

Jeff Lacey

President & CEO


Brad Hawthorne

Director of Software Development

Brady Pilster Headshot

Brady Pilster

Director of Partnerships

Jason de Boer Headshot

Jason de Boer

Vice President of Sales

Sean Eikerman

Director of Operations

Mitch Seminow

Director of Strategic Accounts


Justin Fitzgerald

Manager of Customer Success

Alex Kouki

Product Manager

Gaby Wardojo

Marketing Manager

Bob Cote headshot

Robert Cote

Implementation Manager

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This is a company that prides itself on community, making the people the focus of their business model. It's clear that their goal is making their customer's operations as successful as possible.


Police Communications Shift Supervisor, Phoenix Police Department

Based in Vancouver, BC.
Serving over 500 agencies worldwide.

Head Office – CanadA

745 Thurlow St #2140
Vancouver, BC V6E 0C5
+1 (877) 603-2830

USA Office

1375 Stonegate Way
Ferndale, WA 98248

Chat with a public safety expert today

A better way to schedule.