Built for dispatcH

Scheduling software built for 911 dispatch agencies.

Scheduling for 911 dispatchers is complex. That’s why 911 dispatch agencies trust InTime to reduce risk, spend smarter, work efficiently and better engage staff across their organizations.

Trusted Daily by 150,000+ Public Safety Employees

Problems

Solved by InTime.

Made with your 911 dispatch agency in mind.

InTime draws expertise from helping hundreds of 911 and dispatch agencies in managing their daily scheduling and operations for over 25 years. But don’t just trust our word. See what your peers have to say in this video. 

Scheduling solutions designed for
dispatch.

Workforce management software built for 911 dispatch centers. Explore our highlights below. 

24/7 scheduling coverage for every desk and radio.

Ensure every desk and radio is covered during peak call times. Create shifts, move 911 dispatchers between consoles, assign overtime and more. 

With InTime’s scheduling for 911 and dispatch, your agency can:

  • Make schedule edits in seconds
  • Meet scheduling requirements with configurable coverage levels
  • Prevent fatigue-related scheduling decisions with built-in alerts
Open shifts for a 911 dispatch console.

Fill your overtime shifts in minutes.

Post overtime shifts for sign-up, sort officers and dispatchers based on location-view and assign shifts based on configurable agency rules. 

With InTime’s overtime management solution, your dispatch agency can:

  • Automate shift assignments based on configurable rules
  • Get a bird’s-eye-view into overtime spend
  • Easily facilitate grant reimbursement submissions

Improve agency communication with automated leave management.

Save countless hours by streamlining leave requests with an easy-to-use approval process. Built-in alerts for coverage levels and time bank balances reduce scheduling errors.

Using InTime’s leave management, your dispatch agency can:

  • View audit trails of all leave requests, approvals and rejections in one place
  • Enable multiple levels of approvals
  • Ensure scheduling compliance

Key insights to run your 911 dispatch agency better.

Set specific dashboard views and gain key insights into past scheduling decisions. 100+ configurable reports gives you granular visibility into overtime causes, approval history,  union overtime rule compliance and more. 

Using InTime’s reports and dashboards, your 911 dispatch agency can:

  • Access real-time reports and dashboards
  • Get granular visibility into overtime causes
  • Mitigate scheduling risks and liabilities

24/7 scheduling coverage for every desk and radio.

Open shifts for a 911 dispatch console.

Ensure every desk and radio is covered during peak call times. Create shifts, move 911 dispatchers between consoles, assign overtime and more. 

With InTime’s scheduling for 911 and dispatch, your agency can:

  • Make schedule edits in seconds
  • Meet scheduling requirements with configurable coverage levels
  • Prevent fatigue-related scheduling decisions with built-in alerts

Fill your overtime shifts in minutes.

Post overtime shifts for sign-up, sort officers and dispatchers based on location-view and assign shifts based on configurable agency rules. 

With InTime’s overtime management solution, your dispatch agency can:

  • Automate shift assignments based on configurable rules
  • Get a bird’s-eye-view into overtime spend
  • Easily facilitate grant reimbursement submissions

Improve agency communication with automated leave management.

Save countless hours by streamlining leave requests with an easy-to-use approval process. Built-in alerts for coverage levels and time bank balances reduce scheduling errors.

Using InTime’s leave management, your dispatch agency can:

  • View audit trails of all leave requests, approvals and rejections in one place
  • Enable multiple levels of approvals
  • Ensure scheduling compliance

Key insights to run your 911 dispatch agency better.

Set specific dashboard views and gain key insights into past scheduling decisions. 100+ configurable reports gives you granular visibility into overtime causes, approval history,  union overtime rule compliance and more. 

Using InTime’s reports and dashboards, your 911 dispatch agency can:

  • Access real-time reports and dashboards
  • Get granular visibility into overtime causes
  • Mitigate scheduling risks and liabilities

Improve agency operations with smart scheduling.

Ensure compliance with InTime’s smart scheduling. Smart scheduling eliminates double-bookings, reduces the risk of fatigue incidents and protects your dispatch agency with built-in scheduling alerts. Posted overtime shifts are automatically assigned to qualified dispatchers based on union and agency rules, and visible via InTime web or the mobile scheduling app.

Data-driven wellness for every dispatch agency.

Our innovative wellness solution provides senior command with data analytics and dashboards to identify fatigue and training compliance issues caused by scheduling decisions. The InTime Wellness Resource Library provides 24/7 anonymous access to critical mental health resources, accessible via web or smartphone, and available to every dispatcher and 911 officer.

Anaheim Police Department

[InTime] is definitely the wave of the future and that's where police agencies need to be.

RYAN TOZZIE

Detective Sergeant, Anaheim Police Department

Get to know our

Details

Streamline timekeeping and payroll with automated timesheets that flow directly from your dispatchers’ schedules.

Learn more

Details

Support your 911 dispatcher’s mental health using scheduling insights.

Learn more

Details

An automated shift bidding process that builds out your dispatch agency schedule.

Learn more

Details

Track and manage your training right from your schedule with InTime’s integrated Training Management for 911 dispatchers.

Learn more

Get to know our

DETAILS

Streamline timekeeping and payroll with automated timesheets that flow directly from your dispatchers’ schedules.

Learn more

DETAILS

Support your 911 dispatcher’s mental health using scheduling insights.

Learn more

DETAILS

An automated shift bidding process that builds out your dispatch agency schedule.

Learn more

DETAILS

Track and manage your training right from your schedule with InTime’s integrated Training Management for 911 dispatchers.

Learn more

Chat with a Dispatch scheduling expert today

A better way to schedule.