Built for dispatcH
Scheduling software built for 911 dispatch agencies.
Scheduling for 911 dispatchers is complex. That’s why 911 dispatch agencies trust InTime to reduce risk, spend smarter, work efficiently and better engage staff across their organizations.
Trusted Daily by 150,000+ Public Safety Employees

76% reduction in building out the schedule - Springfield-Greene County 911
Find out how Springfield-Greene County 911 reduced their time building out the schedule while eliminating staffing errors.
97% Reduction in daily scheduling time - Metro Vancouver Transit Police
Learn how Metro Vancouver Transit Police uses InTime to streamline scheduling, reduce missed court notifications and subpoena processing time.

83% reduction in daily scheduling time - Toledo PD
Learn how Toledo PD streamlined 792 spreadsheets with InTime.
4,000+ Spreadsheets consolidated
Learn how Calgary Police Service streamlined their operations and eliminated the needs for over 4,000 spreadsheets department wide.

OT dollars and personnel resources saved.
Learn how Anaheim PD streamlined their event management and court & subpoena process.
Made with your 911 dispatch agency in mind.
InTime draws expertise from helping hundreds of 911 and dispatch agencies in managing their daily scheduling and operations for over 25 years. But don’t just trust our word. See what your peers have to say in this video.
Scheduling solutions designed for
dispatch.
Workforce management software built for 911 dispatch centers. Explore our highlights below.
- Scheduling
- Overtime Management
- Leave Management
- Reports + Dashboards
24/7 scheduling coverage for every desk and radio.
Enable real-time visibility of shift vacancies in your dispatch agency, all in one system. Ensure every desk and radio is covered during peak call times and meet scheduling requirements with intelligent and configurable coverage levels.
Create shifts, move 911 dispatchers between consoles, assign overtime and more. Automated scheduling software prevents your dispatch agency from making fatigue-related scheduling decisions.
With InTime’s scheduling for 911 and dispatch, your agency can:
- Make schedule edits in seconds
- Manage training compliance with built-in alerts
- Send real-time push notifications for last minute changes

Fill your overtime shifts in minutes.
Manage your overtime fairly with InTime’s overtime management designed for dispatch agencies. Post shifts for sign-up, sort 911 officers and dispatchers based on location-view and assign shifts based on configurable agency rules.
Instantly know where overtime is being spent to proactively optimize budgets. InTime’s overtime reports enable your agency to easily facilitate grant reimbursement submissions.
With InTime’s overtime management solution, your dispatch agency can:
- Automate shift assignments based on configurable rules
- Get a bird’s-eye-view into overtime spend
- Post and fill overtime shifts in minutes

Improve agency communication with automated leave management.
Save countless hours and mistakes by streamlining leave requests with an easy-to-use approval process. Built-in alerts for coverage levels and time bank balances reduce errors and enhance communication across your dispatch agency.
Have audit trails of all leave requests, along with their approvals and rejections, all in one place. Enable multiple levels of approvals and have the schedule instantly reflect the approved request.
Using InTime’s leave management, your 911 dispatch agency can:
- Minimize the likelihood of scheduling errors
- View every leave request in one place
- Ensure scheduling compliance across your dispatch agency

Key insights to run your 911 dispatch agency better.
Reduce risk with InTime’s scheduling insights and reports. Set specific dashboard views based on your teams, and gain key insight into past scheduling decisions.
90+ configurable reports give you granular visibility into overtime causes, approval history and union overtime rule compliance. 911 officers and dispatchers have real-time, mobile access to view personal time-bank, leave, overtime and approval history.
Using InTime’s reports and dashboards, your 911 dispatch agency can:
- Access real-time reports and dashboards
- Get granular visibility into overtime causes
- Mitigate agency liability with scheduling insights

24/7 scheduling coverage for every desk and radio.

Enable real-time visibility of shift vacancies in your dispatch agency, all in one system. Ensure every desk and radio is covered during peak call times and meet scheduling requirements with intelligent and configurable coverage levels.
Create shifts, move 911 dispatchers between consoles, assign overtime and more. Automated scheduling software prevents your dispatch agency from making fatigue-related scheduling decisions.
With InTime’s scheduling for 911 and dispatch, your agency can:
- Make schedule edits in seconds
- Manage training compliance with built-in alerts
- Send real-time push notifications for last minute changes
Fill your overtime shifts in minutes.

Manage your overtime fairly with InTime’s overtime management designed for dispatch agencies. Post shifts for sign-up, sort 911 officers and dispatchers based on location-view and assign shifts based on configurable agency rules.
Instantly know where overtime is being spent to proactively optimize budgets. InTime’s overtime reports enable your agency to easily facilitate grant reimbursement submissions.
With InTime’s overtime management solution, your dispatch agency can:
- Automate shift assignments based on configurable rules
- Get a bird’s-eye-view into overtime spend
- Post and fill overtime shifts in minutes
Improve agency communication with automated leave management.

Save countless hours and mistakes by streamlining leave requests with an easy-to-use approval process. Built-in alerts for coverage levels and time bank balances reduce errors and enhance communication across your dispatch agency.
Have audit trails of all leave requests, along with their approvals and rejections, all in one place. Enable multiple levels of approvals and have the schedule instantly reflect the approved request.
Using InTime’s leave management, your 911 dispatch agency can:
- Minimize the likelihood of scheduling errors
- View every leave request in one place
- Ensure scheduling compliance across your dispatch agency
Key insights to run your 911 dispatch agency better.

Reduce risk with InTime’s scheduling insights and reports. Set specific dashboard views based on your teams, and gain key insight into past scheduling decisions.
90+ configurable reports give you granular visibility into overtime causes, approval history and union overtime rule compliance. 911 officers and dispatchers have real-time, mobile access to view personal time-bank, leave, overtime and approval history.
Using InTime’s reports and dashboards, your 911 dispatch agency can:
- Access real-time reports and dashboards
- Get granular visibility into overtime causes
- Mitigate agency liability with scheduling insights
Improve agency operations with smart scheduling.

Ensure compliance with InTime’s smart scheduling. Smart scheduling eliminates double-bookings, reduces the risk of fatigue incidents and protects your dispatch agency with built-in scheduling alerts. Posted overtime shifts are automatically assigned to qualified dispatchers based on union and agency rules, and visible via InTime web or the mobile scheduling app.

Data-driven wellness for every dispatch agency.

Our innovative wellness solution provides senior command with data analytics and dashboards to identify fatigue and training compliance issues caused by scheduling decisions. The InTime Wellness Resource Library provides 24/7 anonymous access to critical mental health resources, accessible via web or smartphone, and available to every dispatcher and 911 officer.


[InTime] is definitely the wave of the future and that's where police agencies need to be.
RYAN TOZZIE
Detective Sergeant, Anaheim Police Department
Get to know our
Details
Streamline timekeeping and payroll with automated timesheets that flow directly from your dispatchers’ schedules.
Details
Track and manage your training right from your schedule with InTime’s integrated Training Management for 911 dispatchers.
Get to know our
DETAILS
Streamline timekeeping and payroll with automated timesheets that flow directly from your dispatchers’ schedules.
DETAILS
Track and manage your training right from your schedule with InTime’s integrated Training Management for 911 dispatchers.