Overview of Bloomfield Police Department
The Bloomfield Police Department is made up of 20 sworn officers including patrol, detectives, civilian office staff, and administrative officers. Bloomfield PD serves a community of approximately 20,000 residents.
The Bloomfield Police Department’s Past Challenges
Before InTime, Bloomfield PD was using an unsuitable spreadsheet tool to manage scheduling, leave and overtime requests, and court subpoenas. Their outdated tool caused challenges in daily and court scheduling visibility resulting in an inefficient use of manpower.
LACK OF VISIBILITY RESULTED IN INEFFICIENT MANPOWER
As a smaller police department, manpower comes at a premium. Bloomfield PD was challenged with identifying trends in their hours where they need the most personnel attention. And without scheduling visibility, it is difficult to focus on where they should apply their extra resources, resulting in an inability to optimize their limited resources.
MANUAL COURT AND SUBPOENA PROCESS IMPACTED OFFICER MORALE
Previously, the Bloomfield PD was using an unsuitable calendar tool and paper processes to manage their court schedule and subpoena deliveries. This resulted in lost subpoenas and miscommunication on court dates and cancellations. Without a streamlined process, officers often received last minute subpoenas which affected team engagement, and overall, officer morale.
Present Day Improvements
Bloomfield PD decided to implement InTime in 2020 with the goal of optimizing manpower and streamlining their court and subpoena process. Now, with InTime as their scheduling and workforce management solution, Bloomfield PD’s challenges are addressed and are also experiencing some additional benefits.
IMPROVED VISIBILITY ENABLED OPTIMIZED MANPOWER
With InTime, Bloomfield PD has significantly improved visibility into the entire schedule of their department. With the ability to build their schedule with their patterns and activities, they have significantly cut down the time spent building the schedule. In addition, they can break down their schedule view into weekday shifts, graveyard shifts, or weekend shifts. This allows Bloomfield PD to easily identify coverage gaps and proactively deploy extra personnel resources to maximize manpower.
STREAMLINED COURT AND SUBPOENA PROCESS ELIMINATES SCHEDULING CONFLICTS
To make the most of their scheduling solution, Bloomfield PD has also chosen to implement InTime’s Court and Subpoena additional module. With their schedule synced to their justice system, court clerks can see witness availability when selecting court dates. Officers are also notified through InTime Mobile of court appearances or cancellations. This has allowed Bloomfield PD to drastically eliminate scheduling conflicts and back-and-forth correspondence, driving agency efficiency.
Through real-time notifications, InTime has enabled officers to receive ample notice for any court appearances. We have a full integration with the court so the court clerk can see the officer’s schedules and avoid any conflicts. This is a big morale boost for our patrol officers.
Lieutenant, Bloomfield Police Department
INTIME MOBILE RESULTS IN INCREASED OFFICER ENGAGEMENT
Bloomfield PD has seen huge improvements in officer morale and engagement due to InTime Mobile. With InTime Mobile, you can send and approve leave and OT requests, and also approve timesheets. Officers are notified in real-time of any approvals or rejections through their smartphone. This eliminates miscommunication, and excess time spent on approvals.
ROBUST REPORTING STREAMLINES GRANT REIMBURSEMENT
InTime’s robust reporting facilitates easier grant reimbursement submission for Bloomfield PD. In addition, Bloomfield PD can easily run reports related to city funded OT. This shows the city what they spent on manpower for those special events which allows to expedite their reimbursement process.